Support and other resources
Safety and regulatory compliance
For safety, environmental, and regulatory information, see Safety and Compliance Information for Server,
Storage, Power, Networking, and Rack Products, available at the HP website
(http://www.hp.com/support/Safety-Compliance-EnterpriseProducts).
Warranty information
HP ProLiant and X86 Servers and Options (http://www.hp.com/support/ProLiantServers-Warranties)
Before you contact HP
Be sure to have the following information available before you call HP:
- Active Health System log (HP ProLiant Gen8 or later products)
- Download and have available an Active Health System log for 7 days before the failure was detected. For more information, see the HP iLO 4 User Guide or HP Intelligent Provisioning User Guide on the HP website (http://www.hp.com/go/ilo/ docs).
- Onboard Administrator SHOW ALL report (for HP BladeSystem products only)
- For more information on obtaining the Onboard Administrator SHOW ALL report, see the HP website (http://www.hp.com/go/OAlog).
- Technical support registration number (if applicable)
- Product serial number
- Product model name and number
- Product identification number
- Applicable error messages
- Add-on boards or hardware
- Third-party hardware or software
- Operating system type and revision level
HP contact information
For United States and worldwide contact information, see the Contact HP website (http://www.hp.com/go/assistance).
In the United States:
Product QuickSpecs
For more information about product features, specifications, options, configurations, and compatibility, see the product QuickSpecs on the HP website (http://www.hp.com/go/qs).